Frequently Asked Questions

What are your hours of operation?

While we are here for you every day of the week, please do not come in without an appointment or calling ahead. We will do our best to accommodate your needs, no matter what time of the day. Just call and ask.

Where should I park?

We offer complimentary parking in front of, and behind, our building, except Sundays. On Sunday, our parking lots are reserved for churchgoers. Street parking is free around the corner.

Where are you located?

We are located at 1525 Kalākaua Avenue. Our driveway is right after the bus stop.

Do you accept insurance?

The real question should be, will your insurance company accept us? Most of what we offer is not covered under health insurance plans. Ask your insurance company if they will reimburse you for your visit to Superhuman. You may also ask a doctor to write you a letter recommending one of your modalities. Give this letter to your insurance company. This may convince them to reimburse you. That being said, we accept Health Savings Account debit cards.

How long will my cryotherapy visit take?

For first time clients, the total time in and out of our shop is usually around 15 min. We will have you fill out our client questionnaire, take your blood pressure, designate a dressing room to you and then start your session. Actual session time is 2-3 minutes depending on personal preference. 

What should I wear for cryotherapy?

Women can go naked. However, most choose to wear a bikini or their underwear. We ask that you remove all jewelry below the neck. If you have a piercing, we can cover it with a band-aid. If you are wearing a bra, please make sure that the under-wire is not exposed or touching your skin. 

Men usually wear boxers or boxer briefs. Board shorts or trunks can also be worn but the more skin exposed the more effective your session will be. Please make sure that there is no plastic or metal on your garments touching your skin. 

We provide a dressing room, robe, socks, gloves and booties, if you need them. 

What does cryotherapy feel like?

It is a difficult sensation to describe. You will understand when you try it. The sessions are completely dry so the cold is very tolerable. Some clients describe a “tingly” effect. You will notice a boost in energy, relief of aches and pains, tighter skin among many other effects. Your body will release endorphins after your session which will brighten your mood. These benefits can last for days. 

How many cryotherapy sessions should I do?

It is up to personal preference. Everyone experiences the results and duration differently. Some choose to come everyday, others once or a few times a week. We offer package deals which give a significant break on the price.

What if I have claustrophobia?

We have yet to encounter anyone who felt claustrophobic in our cryotherapy cabin. We believe the reason is your head and shoulders are above the top rim of the cabin giving our clients a feeling of being out in the open.

Who shouldn’t use cryotherapy?

Pregnant women and people with hypertension (blood pressure above 160/100) should avoid cryotherapy. More specifically, anyone who has suffered from a recent heart attack, venous thrombosis, a recent head trauma, fevers, severe anemia, cold allergy or bleeding disorders should not use cryotherapy sessions. Anyone with an open wound can use cryotherapy as long as the wound is covered by a dry bandage. 

What are the risks of cryotherapy?

Cryotherapy is very safe and poses minimal risk. Fluctuations in blood pressure can occur during the session but will go back to normal once the session is complete. Some people have an allergy to cold but it is very rare. Skin burns/redness can also happen but only if someone is exposed to low temperatures for longer than recommended. As previously mentioned, no session will exceed 3 min.

Should I workout before or after my cryotherapy session?

It is completely up to you and your preference. Many of our clients choose to come before their work out and others choose to come after. We also have some clients come before and after their workouts on the same day. Unlike an ice bath, cryotherapy does not tighten your muscles, it actually makes them warmer and looser.